How to connect Zoho Business Mail to LeadsNavi

To connect your Zoho Mail account with LeadsNavi, you’ll need to enable Two-Factor Authentication (TFA), activate IMAP access for employees, and generate a dedicated application password. These steps ensure secure and stable communication between Zoho Mail and LeadsNavi via SMTP and IMAP protocols.

If you want to bind Zoho personal mail to LeadsNavi, Read this---->How to connect zoho personal mail to eadsnavi

Before starting, make sure you:nable TFA for your organization.enerate an Application-Specific Password (instead of your normal login password).

• Have admin access to your Zoho Mail Control Panel.
• Enable TFA for your organization.
• Turn on IMAP access for each employee mailbox.
• Generate an Application-Specific Password (instead of your normal login password).

Once these steps are completed, log in to LeadsNavi, open the Account Binding page, and enter your Zoho Mail credentials. LeadsNavi will automatically detect and apply your SMTP and IMAP settings.

Manage Employee Permissions

1. Access the admin dashboard

• https://mailadmin.zoho.com/cpanel/home.do#dashboard
• Select Security and Compliance, then click Security.
• Click Two-factor authentication.
• Click Enable TFA for the entire organization.
  

2. Manage Employee IMAP Access
   

• Go to Users and select the employee you wish to manage.
• Click Mailbox Settings, then click Mailbox Actions. Locate IMAP Access and select Enable
  

Generate the dedicated password

3. Access the Account Management Page

• Click your Profile.
• Go to the home page and click My Account.
  

4. Generate a Zohoo Mail Password

• Click Security, then click Application Passwords.
• Enter Application-Specific Passwords
  

5. Generate the Password
   

• Click Generate New Password
• Enter the App Name, click Generate to create the password
  

6. Wait for Propagation and Connect to LeadsNavi

• Allow up to 1 hour for the settings to take effect. This delay ensures the authentication protocols are fully activated.
• For Onboarding Users: If you are still in the onboarding process, simply enter your email address and follow the guided steps to complete the setup.
• For Adding Additional Accounts: If you wish to add another email account, navigate to the Accounts section in your LeadsNavi account. Follow the instructions there to bind your new email account. You can refer to the image below for guidance.
• After the waiting period, log in to your LeadsNavi account, navigate to Accounts, and enter your email credentials. Leadsnavi will automatically detect the enabled SMTP and IMAP settings to complete the binding process.

	Description	Value
Email	The email address you want to link to Leadsnavi	For example：user@yourdomain.com
APP Password	Authorization code you created (Not your email password)	For example：bK****ppRM****Bp
Location	Select your time zone	For example：UTC+08:00 Singapore
SMTP	SMTP configuration allows Leadsnavi to send emails through the Zohoo Mail.	smtppro.zoho.com 465
IMTP	IMAP configuration allows Leadsnavi to read inbox messages and stay synchronized with the server.	imappro.zoho.com 993

Key Notes:

1. If you encounter connection issues, verify that both protocols are enabled and wait the full hour for settings to update.
   
2. Manage user in zoho https://www.zoho.com/mail/help/adminconsole/user-details.html
   

1. Add users in zoho https://www.zoho.com/mail/help/adminconsole/adding-users.html
   

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